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Technical

How can I report a technical issue?

If you're having trouble using our website, here’s how to report the problem:


  1. Click the Live Chat icon in the bottom-right corner of any page.
  2. Select Sherlock to begin the chat.
  3. Start chatting with our AI Agent


Sherlock will guide you through the next steps. Depending on our support hours, you'll either be connected to an agent or a support ticket will be created for you.